We offer the ability to retrieve lost licenses and lost application downloads to you for no charge!
You can resend your license yourself, or access it through the Customer Center. Additionally you can contact us directly if you no longer have access to your old email address.
You can manually the license by opening the 1Password Licenses window (1Password > Licenses...) and clicking the Add button. In the Add License window enter the information in exactly the same way it was provided in the purchase receipt. We recommend using Copy-and-Paste to enter everything, including your name, email and license key.
Additionally, you can automatically register your licenses by clicking the automatic registration link in your receipt email or from within the Customer Center (requires 1Password to be installed).
If you purchased one of our products and need to quickly find your License Cards or change your email, please visit the Customer Center.
If you do not already have 1Password installed on your system, you can download your copy here. The limitations in the FREE version of 1Password are removed once you install the license.
If you have already downloaded and installed the application there is no need to download a new version after purchasing a license.
You can access the User Guide from the Help menu in the main 1Password application or online using the links below.
There are several videos available that show 1Password in action.
Most often if you have a question, someone else has already asked the same question. Here are the most frequently asked questions, and the answers!
The latest version of 1Password supports Mac OS X 10.5 Leopard! Here is how to upgrade and the currently known issues.
While upgrading you may have some of these questions or issues.
Questions about the new 1Password and Leopard versions are the most popular, but here are other popular questions:
If you have any questions, would like to make a suggestion, or just want to say "Hi", please join us in the Agile Web Solutions Forum. There is a great community growing in the forum, and Roustem & Dave (Agile co-founders) spend a lot of time there gathering ideas for product improvements.
If you prefer, you can email us at support@agilewebsolutions.com or respond to the receipt email.
Check out the
Frequently Asked Questions
as well as the
User Guides.
Visit our forums for more information.
You can also Contact Us.